Delivery

What are the Delivery times?

Delivery time vary depending on the shipping destination (in working days):

France: 1 or 2 days
Europe: 2 or 3 days
USA and other countries : 4 or 5 days

How to manage my delivery ?

You can manage your delivery with your DHL Tracking number on this link:

https://delivery.dhl.com/prg/welcome.xhtml

I haven’t received my order. What should I do?

We exclusively partner with DHL which assures a high standard of service.

However, for any issue, please contact our customer service by email quoting your order reference (9 letters).

We will reply within 48 hrs (working days) and we will endeavour to solve the issue.

There is a mistake in my order. What can I do?

Contact our Customer Service by email explaining your issue and attach photos, quoting your order number (9 letter).

We will reply within 48 hrs. (working days).

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